Ordering an item from BuyLDSproducts.com We can ship to virtually any address in the United States and Canada.
Items may also be picked up free of charge at our store, for this shipping option please enter a valid Utah address as the shipping location.
We are located at:
780 W Columbia Lane
Provo, UT 84604
United States of America
When you place an order, we will estimate shipping costs for you based on the items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound except US Postal Service which on some options uses ounces.We try our best to keep shipping rates as low as possible and pass along all discount to you our customer. All shipments sent from BuyLDSproducts.com include insurance to protect you from loss. We understand shipping rates can be very high and want to assure you we do not profit on shipping.
BuyLDSproducts.com stands behind the quality and condition of all merchandise sold. You may return most items sold by BuyLDSproducts.com within 30 days of delivery for a refund. We'll also pay the return shipping cost if the return is a result of our error.
We cannot accept returns of certain items, including:
In addition, we will only issue partial refunds for the return of certain items, including:
To request a return please review our RMA (Return Merchandise Authorization) Policy:
BuyLDSproducts.com reserves the right to determine the validity of warranty for returned products.
BuyLDSproducts.com can not accept unauthorized returns or exchanges. Deliveries lacking a valid Return Merchandise Authorization (RMA) number will be refused and returned to sender. BuyLDSproducts.com will impose a minimum 10% restocking fee plus any applicable shipping and handling charges for shipments refused by the customer. Additional charges may apply if the merchandise returned is not in identical condition as originally shipped, unopened and with complete packaging materials intact.
To avoid delays and extra charges on unwanted shipments customers must accept delivery and then complete an on-line RMA Request Form. By following this procedure account credits can be expedited for valid returns in accordance with company policy. Refused shipment complicates the process which could delay resolution for several weeks. Credit requests cannot be processed until returned product is received and inspected by the BuyLDSproducts.com Returns Department.
If for any reason you decide to cancel an order please contact a BuyLDSproducts.com Customer Service team member immediately at 801.607.4084 or by visiting the Contact Page. If your order has not yet shipped, we can usually cancel the order upon notification. Customized or personalized orders cannot be canceled after reaching the “Processing” stage. To confirm your order cancellation, please check your Account History page. Order status will display as “Cancelled” within 48 to 72 hours after notification for items cancelled prior to shipping.
If your order has already been shipped it may not be eligible for cancellation. If the cancellation request is received after an item has shipped, BuyLDSproducts.com will gladly accept a return consistent with our non-defective return policy. However, no refunds are available for shipping and handling fees and customer bears sole responsibility for all return shipping costs.
Please note that BuyLDSproducts.com reserves the right to charge a 10% restocking fee for all order cancellations received after an item has shipped.
Refunds can only be issued after product is received, inspected and processed by BuyLDSproducts.com. Please note that you will receive a refund check within 21 days of receipt of the return.